Learn About Being a Loan Processor
Dec 16, · Cultivate the Right Skills for Your Career No matter where you are right now in your career, you can cultivate the skills you need to become a loan processor. Your interpersonal skills are transferrable to the mortgage industry. If you have worked in customer service, you can apply that knowledge as a mortgage loan processor. Step 1: Earn a High School Diploma The minimum educational requirement for loan processors at many companies is a high school diploma or GED. Courses in English and math will provide you with a solid base of knowledge to work in the field. Computer and vocational courses that Education Field of Study: English and math courses, computer and office courses recommended.
It instantly makes me think of the day-to-day functions of a mortgage processor, and let me tell you… there are so many! We will take a closer look into the relationship dynamics for a mortgage processor. Certainly, there are many aspects of the job, but dealing with clients and operations partners is the biggest part of their day.
Not much has changed from when I processed loans a couple years ago aside from TRID rolling out and rocking our world which added even more tasks, due diligence, and responsibility to our department. She or he must be extremely organized and efficiently manage a pipeline, deadlines, and documents, and constantly communicate with clients.
Everything must make sense once the file actually hits the underwriting department. The file needs to be presented so the underwriter can make a confident decision.
The reputation of a processor is tested at every submission. It is up to her or him to keep it a good one. The pressures what ebook reader is the best the day-to-day are certainly eminent. The most important clients are borrowers, who are eager, nervous, excited, and waiting on approvals, answers, and closings.
They need guidance and reassurance, and sometimes they are difficult and hard to deal with. A processor must be ready to deal with all types of borrowers and guide them from the A-Z process to get them into their homes. Such a huge responsibility but also so very rewarding when you put a family into their dream home, particularly for those borrowers who were rejected at another bank or have a challenging scenario.
Getting those loans closed because you structured the deal together properly and worked hard on painting a picture that made sense to the underwriter who approved it… well, there is no better satisfaction then that. Only licensed loan originators are legally allowed to speak to clients concerning terms and conditions of their loans.
When this issue comes up, always tell your clients that this is a matter that they will need to discuss with their loan originator. The client is also the loan officer who may too be eager, nervous, and excited, and who is also waiting on approvals, answers, and closings.
And who can how to be a mortgage loan processor them? They have realtor relationships to maintain, borrowers to put in homes, and commitments to keep. A processor must be committed to answering emails and keeping their loan officers updated and informed, and moving the pipeline along to meet closing dates. Our most successful branches are ones in which the processors and loan officers have this type of bond, and the processor has the support from the branch manager and the loan officers.
This means if a loan is submitted to the processor but it is missing documents or information, it does not pass the initial review phase and does not get submitted to underwriting until all items and documents are provided.
There is no argument, the loan officer will oblige and trust the expertise of his or her processor. This puts a strain on not just the processor but all operational departments from underwriting to closing. These are the most challenging situations where there is almost a tug of war between the processor who is put in the middle of it all, myself who is trying to advise on how to handle the situation, and the loan officer who is trying to get the loan closed as fast as possible.
I will always say that being a mortgage processor is one of the toughest positions in this industry. It is certainly not for the faint of heart.
If ever faced with a decision to submit a file that is not ready for underwriting, I will always advise my processors to follow these steps: Analyze why the file is being rushed to be submitted when it how to be a mortgage loan processor not ready. Was it already with another lender? Are we on a very tight deadline? What is missing from the file that you feel is needed? Then, if you how to get pen ink off skin there is a valid reason to go against your better judgement and submit, have a serious conversation with your loan officer first.
Trust me, if the underwriter is given the heads up with a good explanation, they will be more forgiving and understanding about the situation. They will also appreciate and respect the processor for thoroughly explaining the predicament. Underwriters are also clients. From the perspective of an underwriter, and trust me, this happens, when they start to review a new file, they immediately look to see who the processor is. They will either sigh with relief or brace themselves for what they are about to review.
This is why maintaining a good reputation and taking pride in your submissions is so crucial. We have how to use bizagi process modeler POD system set up in our company so the same processors have the same group of underwriters, and it has proven to work very well.
Teams get used to one another and form relationships, and each processor will present their files according to what the underwriter will condition for. The processor—underwriter relationship is a very special one. I am glad to say that our underwriting team understands the day-to-day pressures that a processor goes through. The expectations from sales, operations… and me can be overwhelming, but I have all the confidence in my team.
They do an amazing job and have my full support always. A great processor will be extremely organized, have a positive personality and a strong drive, and be very focused.
At times, they will be a therapist to their clients and a good communicator to calm down a stressed borrower or loan officer and put them at ease.
A great processor will set and re-set expectations if needed. A great processor will never stop learning, as this industry is ever evolving and what was the rule yesterday may be changed today. The ability to roll with the punches is a must. Aggie has been in the mortgage industry for over 20 years dedicating her expertise to guide the department towards same goals which include quality submissions, efficiency, and cohesiveness.
Trending New Year, Same You? Aggie Dorr. About Author Editor. January 20, 0. Comments are closed.
May 12, · A processor must be committed to answering emails and keeping their loan officers updated and informed, and moving the pipeline along to meet closing dates. Often times the processor- loan officer relationship is evolved to resemble that of ‘family’. To earn a CPP, the loan processor must complete at least six hours of basic loan processing training along with six hours of advanced loan processing training. Candidates must pass the CPP exam with a minimum score of 85 percent and are subject to a background check. Certified Master Loan Processor. To become a loan officer, you must then complete a bachelor’s degree in accounting, business, finance management, or a relevant field and gain some work experience in the finance or banking industry; an MBA degree may give you an advantage as you proceed in your career.
Want to learn how to become a mortgage loan processor so you can take your career to the next level? Follow these four steps. A mortgage loan processor is a financial professional who prepares and compiles paperwork for home loans. Are you interested in exploring this career option? Here are some of the steps you may need to take if you want to become a mortgage loan processor.
Some mortgage processing companies require only a high school diploma to qualify for a position as a processor. Communication, math, and computer skills are an essential part of the job, so taking courses that nurture these skills may be critical.
Degrees in banking or finance may show that you are familiar with key foundational concepts within the mortgage industry. Once you have pursued your education, it may be time to get some work experience. Working in various positions for banks, mortgage lenders, or credit unions will introduce you to the type of work environment that mortgage loan processors see every day. Get your foot in the door and work hard, and opportunities for taking on more responsibility may present themselves.
If your employer asks if you would be interested in training in areas you are not familiar with, you may want to say yes. Every day that you learn something new may be an opportunity to gain the qualifications necessary to becoming a processor. If you know of training that is available and would be beneficial to you and your employer, all you have to do is ask. The worst they can do is say no. No matter where you are right now in your career, you can cultivate the skills you need to become a loan processor.
Your interpersonal skills are transferrable to the mortgage industry. If you have worked in customer service, you can apply that knowledge as a mortgage loan processor. Does your current work require attention to detail and exceptional organizational skills?
These are essential skills for processors to possess. Remember to learn about what a mortgage loan processor does and how they fit into the mortgage approval process so that you can use that knowledge in any interviews you get.
Are you interested in working for a company that knows the value of its mortgage loan processors? Check out our careers page to learn more about wemlo and how you can be a part of our teamlo!
Your email address will not be published. Save my name, email, and website in this browser for the next time I comment. Pursue Your Education Some mortgage processing companies require only a high school diploma to qualify for a position as a processor. Get Industry Experience Once you have pursued your education, it may be time to get some work experience.
Ask for On-the-Job Training If your employer asks if you would be interested in training in areas you are not familiar with, you may want to say yes. Cultivate the Right Skills for Your Career No matter where you are right now in your career, you can cultivate the skills you need to become a loan processor.
How to Become a Mortgage Loan Processor with wemlo Are you interested in working for a company that knows the value of its mortgage loan processors? Leave a Reply Cancel reply Your email address will not be published.